Privacy Policy

Last updated: 30.11.2024


This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the Service. It also informs you about your privacy rights and how the law protects you.


We use your personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with initial capital letters have specific meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:


  • Account means a unique account created for you to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by, or is under common control with a party. "Control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
  • Application refers to the software program provided by the Company and downloaded by you on any electronic device, named MindHarbor.
  • Company (referred to as either "the Company," "We," "Us," or "Our" in this Agreement) refers to IVA Holding GmbH, located at Bahnhofstr. 1-3, 33102 Paderborn Germany.
  • Cookies are small files placed on your computer, mobile device, or any other device by a website, containing details of your browsing history among other uses. Country refers to Germany.
  • Data Controller refers to the Company as the legal entity that determines the purposes and means of processing personal data.
  • Device means any device that can access the Service, such as a computer, cellphone, or digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Application and/or the Website.
  • Service Provider means any natural or legal person who processes data on behalf of the Company.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
  • Website refers to MindHarbor, accessible from https://mindharbor.io.
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data


While using our Service, we may ask you to provide us with certain personally identifiable information, including but not limited to:


  • Email address
  • First name and last name
  • Phone number
  • Usage Data

Usage Data


Usage Data is collected automatically when using the Service. This may include information such as your device's IP address, browser type, browser version, the pages you visit, the time and date of your visit, time spent on those pages, unique device identifiers, and other diagnostic data.


When you access the Service through a mobile device, we may collect certain information automatically, including but not limited to:


  • Type of mobile device used
  • Unique mobile device ID
  • IP address of the mobile device
  • Mobile operating system
  • Type of mobile internet browser used
  • Unique device identifiers
  • Other diagnostic data

Information from Third-Party Social Media Services


You have the option to register and log in through Third-Party Social Media Services such as:


  • Google
  • Facebook
  • Twitter

If you decide to do so, we may collect personal data associated with your third-party account, such as your name, email address, and contact list.


Tracking Technologies and Cookies


We use cookies and similar tracking technologies to track activity on our Service and store certain information. These technologies may include:


  • Cookies or Browser Cookies: Small files placed on your device. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.
  • Web Beacons: Small electronic files that permit the Company to count users who have visited certain pages or opened an email.

We use both session and persistent cookies for various purposes:


  • Necessary / Essential Cookies: To provide you with services and enable certain features.
  • Functionality Cookies: To remember choices you make, providing a more personalized experience.
  • Tracking and Performance Cookies: To track information about traffic and user interaction with the Service.

Use of Your Personal Data

The Company may use personal data for the following purposes:


  • To provide and maintain our Service: Including monitoring usage.
  • To manage your Account: To facilitate your registration and provide access to functionalities.
  • For contract performance: Including development, compliance, and undertaking of purchase contracts.
  • To contact you: Via email, telephone calls, SMS, or other electronic communications regarding updates or informative communications.
  • To provide you with news and offers: Unless you have opted not to receive such information.
  • To manage your requests: To attend and respond to your inquiries.
  • For business transfers: In case of mergers, acquisitions, or asset sales.
  • For other purposes: Such as data analysis, identifying usage trends, and improving our Service.

Retention of Your Personal Data

We will retain your personal data only as long as necessary for the purposes set out in this Privacy Policy. Usage Data is generally retained for a shorter period unless required for security or legal obligations.

Transfer of Your Personal Data

Your information may be processed at the Company's operating offices and other locations where parties involved in processing are located. This may involve transferring your data to computers outside of your jurisdiction, where data protection laws may differ.


We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Your Personal Data

Business Transactions


If the Company is involved in a merger, acquisition, or asset sale, your personal data may be transferred.


Law Enforcement


Under certain circumstances, we may be required to disclose your personal data if required by law or in response to valid requests by public authorities.


Other Legal Requirements


We may disclose your personal data in good faith if such action is necessary to:


  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing
  • Protect the personal safety of users or the public
  • Protect against legal liability

Security of Your Personal Data

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure.

Detailed Information on the Processing of Your Personal Data

Service Providers

We may employ third-party companies to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used.

Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service, such as Google Analytics.

Email Marketing

We may use your personal data to contact you with newsletters and promotional materials. You can opt-out by following the unsubscribe link or contacting us.

Payments

We may provide paid products and/or services and use third-party services for payment processing, such as Stripe or PayPal.

Behavioral Remarketing

We use remarketing services to advertise to you on third-party websites after you visited our Service.

GDPR Privacy

Legal Basis for Processing Personal Data under GDPR

We may process personal data under the following conditions:


  • Consent
  • Performance of a contract
  • Legal obligations
  • Vital interests
  • Public interests
  • Legitimate interests

Your Rights under the GDPR

You have the right to:


  • Access: Request copies of your personal data.
  • Rectification: Request correction of inaccurate information.
  • Erasure: Request deletion of your personal data.
  • Restrict processing: Request to limit processing of your data.
  • Object to processing: Object to our processing of your personal data.
  • Data portability: Request transfer of your data to another organization.
  • Withdraw consent: At any time.

Exercising Your GDPR Data Protection Rights

You may exercise your rights by contacting us. We may request verification of your identity before responding.

Links to Other Websites

Our Service may contain links to other websites not operated by us. We have no control over their content or privacy practices.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, you can contact us:

IVA Holding GmbH

Bahnhofstr. 1-3

33102 Paderborn

Germany